Six for ’16: What New Retailing Experiences Await Airlines and Their Passengers in 2016?
A Look Ahead from GuestLogix
Over the last five years, airline industry experts have predicted that passenger travel as we know it would change dramatically, influenced by improved in-air connectivity, richer data about passengers’ flying and buying preferences, airlines’ interest in selling more than just tickets, and the exponential growth of mobile devices for payment transactions, content streaming and shopping – used by crew and passengers alike.
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