---
title: COVID-19's hangover on airline communications
description: In the wake of Covid-19, airline communication with passengers will be even more important to earn traveler satisfaction and loyalty.
---

[Blog | THINKINK](https://www.thinkinkpr.com/ithinkink)

# [COVID-19's hangover on airline communications](https://www.thinkinkpr.com/ithinkink/covid-19s-hangover-on-airline-communications)

 Written by [ThinkInk](https://www.thinkinkpr.com/ithinkink/author/thinkink) | May 21, 2020, 1:00:00 PM

Vanessa Horwell is featured in the [latest issue of Inflight Magazine.](https://www.inflight-online.com/mags/TWF5L0p1bjIwMjA/index.html) [Read her article](https://www.inflight-online.com/mags/TWF5L0p1bjIwMjA/index.html) to learn why the current crisis gives airlines a chance to assess gaps in their customer experience, re-examine approaches to achieve greater traveller satisfaction and loyalty, and reimagine operations for when the world starts flying again.

[View full post](https://www.thinkinkpr.com/ithinkink/covid-19s-hangover-on-airline-communications)

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